1. Scope

This policy applies to customer information we collect in Canada and the United States. This privacy policy is based on federal, provincial and state privacy laws. Altitube Steel maintains privacy practices to protect the information of our customers and employees. You can find this policy on our website: www.altitube.com or by contacting the privacy officer; Philippe Robillard; pr@altitube.com.

2. Liability

Each employee, officer or shareholder of Acier Altitube is responsible for the personal information in their possession, including information that has been transferred to a third party within the company. We have appointed a Privacy Officer who is responsible for ensuring our compliance with this Policy.

3. Information Collected

We collect certain information in the following method:
– Information you provide to us for transactions, credit application, customer service, etc.
– Information related to delivery (addresses)
– Information from other companies

4. Consent

Altitube Steel will only collect and use or disclose your personal information with your
consent, except in certain cases. You can withdraw or limit your consent at any time. We will not use or disclose your personal information without your consent, except in the following circumstances:
– When required by law or for law enforcement or investigative purposes;
– In the event of an emergency that threatens life, health or safety;
– For the recovery of a debt with Altitube Steel;
– In the event of disclosure deemed necessary to investigate a breach of contract;
– If the information is public and specified in the applicable regulations.

5. Protective measures

Personal information Altitube Steel is committed to protecting your personal information. We have security measures in place to counter threats. We will review our metrics annually so that we are current over time. Our storage method is secure, access to the various documents is restricted to essential people only and we use passwords.

6. Dispute of confidentiality

You may file a complaint about non-compliance with this policy to the Privacy Officer:

Privacy Officer – Philippe Robillard
Altitube steel
2555 Francis Hughes
Laval, QC, H7S 2H7
Or by email: pr@altitube.com
Or by phone: 450-975-8823 ext. 227